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Donât have a Customer Space yet? It will automatically determine a monthly payment amount based on your average consumption over the last 12 months.
At six months we review the plan and make any necessary adjustments to the monthly installment amount. Billing and Payment Methods Great customer service to us means giving you options when it comes to billing and payment. Paymentus Corporation is an independent company and charges a convenience fee to pay your bill using their service, however London Hydro does not retain any portion of the convenience fee.
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To pay by telephone using Paymentus call 1-866-416-6049. Log in/Register Pay By Credit Card. Enter the Draw. Credit card payments may be made online or by telephone using Paymentus.
Residential Customer - Open, Transfer or Close an Account, Business Customer - Open, Transfer or Close an Account, Report a Power Outage, Hazard or Electrical Emergency, Reporting Energy Consumption (Business Customers), Who's Responsible for Storm Damage Repairs.
To pay by credit card, you may phone 1-866-416-0962, or pay online through Paymentus Corporation. Close.
When setting up the payee for the first time, select Alectra Utilities Corporation.
Sign up to receive an email alert five days before your bill is due. This small change will help us achieve our goal!
It does not include an OCR (Optical Character Recognition) line which is a payment processing requirement. PO Box 3700,
Anywhere. Keeping up with your BC Hydro bill and promptly reporting any late payments will help you avoid an electrical service disconnection. Your location is required in order to give you accurate and relevant information. At the end of the 12-month period, your actual usage and estimated usage is reviewed and you will receive a credit or debit balance, depending on whether you used more or less electricity than the estimated amount. Drop your payment in our payment deposit box located at the entrance of our building at 111 Horton Street by the Visitor Parking Lot off Talbot Street. Get to know your bill .
View Bill. Switch to online billing – it’s easy and convenient.
PO Box 8700 If you wish to speak with a Customer Service Representative, you must call our Customer Service Call Centre at (519) 661-5503 to schedule an appointment.
To avoid the monthly ritual of having to remember to pay your bill on time, you can opt to sign up for our pre-authorized payment plan. If knowing your monthly payment in advance works better for your budget, then our Budget Billing Plans are a perfect fit. Get answers to questions about paying your bill, rates, moving your account and more. We can send you a due date reminder email one day before your payment is due.
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If you've received a higher bill than you expected, start by comparing the electricity use in kilowatt-hours to previous bills. Each transaction is subject to a service fee of 1.75% of the total amount paid.
Time-of-Use (TOU) bill.
If you need to check a bill from before this, please contact us. Viewing and exporting your bill and account history PDF bills and up to 36 months of your account history are available online.
Internet Explorer 11 is no longer a supported browser. L4K 5N2, Pay online, by telephone or in-person through your bank or financial institution, Residential Customer - Open, Transfer or Close an Account, Business Customer - Open, Transfer or Close an Account, Report a Power Outage, Hazard or Electrical Emergency, Reporting Energy Consumption (Business Customers), Who's Responsible for Storm Damage Repairs, Send your payment at least five days before the due date, Write your account number on the front of your cheque or money order; do not send cash. Call us at 613-738-6400 (Monday to Friday, 8 a.m. to 6 p.m.) for assistance. Sign up or Log in Open your MyLondonHydro account today! We will also send you an email confirmation for your records.. Established in 2019, Alectra's Green Energy & Technology Centre (GRE&T Centre) is an innovation hub that is unique in Ontario's utility sector.
Consolidate them into a summary bill. Financial Assistance. Access your online bills in your billing history for two years and your payment history for one year.
Help us reach our goal of donating $100,000 to our local food banks by switching to paperless ebiling today. Managing more than four Hydro One accounts?
Switch to Online Billing and you could win an e-bike. Select your preferred notification type and click ‘Save Changes’.