Could this be a power issue? I will contact the support team, thanks again. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have the same problem and Ring Support sent me their pro kit. If you've just installed a Ring Video Doorbell Pro and now there's a blue LED blinking and a slowly filling-in the circle on the front of the Ring Video Doorbell Pro, the blue circle you see on the front of your Ring Pro is a charging meter. Live chat is off. However, if your device doesn’t go into the setup mode, the next best option is for you to turn the device off and start the steps again. Yesterday I tried to fix it by reconnecting it to wifi but when I pressed the button on the Ring, nothing happened. It has restarted, and now it always blink in blue in the half top led, with no possibility to switch to setup mode (orange right button does nothing). For these tests my wifi router is 20cm from the doorbell. So when i tried hard reset (as the side button didnt do anything), powered off the mains and switched on. Our doorbell transformer was old to begin with and I am wondering if it's finally giving out. After releasing it, the light on the front will flash a few times indicating that your Ring Doorbell is restarting. Could you try resetting the Doorbell by pressing and holding the set up button for 30 seconds? Ironically I had the same issue two days ago when I set up on my ring pro. Blinking Blue Circle on Ring Video Doorbell Pro After Installation. Dunno...but my assistance here wil be leave it for 30 mins and see if something changes in that time. I swear our voltage was fine before. It includes v2 of the Pro Power Kit. For updated information see our response to COVID-19. I tried to connect it to a new chimes pro to improve wifi reception. @todaymorning04 Makes a great suggestion, as sometimes, especially with the Ring Video Doorbell Pro, it does need to get some charge from the transformer after the first initial setup. Flashing Blue Light (1 Second On – 1 Second Off) – A one second flashing blue light means the Ring Doorbell is starting or booting. Video doorbell pro blue light blinking upward, Re: Video doorbell pro blue light blinking upward. Try cutting the power to the transformer at the breaker box and see if it comes back up and you're able to pair it back to the wifi. Is there a way to hard reset the doorbell? I ended up having to use my wife's iPhone to do the setup. before we got the V2 power kit. I installed it and resetted the doorbell a number of times. Does anyone know what that signifies? A community space for discussion about all things Ring. With the Ring Doorbell Pro for a hard reset, you hit the ‘set up’ button and hold it for 15 seconds and wait for 30 seconds and then you will restart the setup process. First I installed the pro power kit (connected "transformer" and "front" terminals), then get rid of existing doorbell from the wall and connected Ring doorbell pro. My RVD was working fine for a few monthes now. I couldn't get my Android phone to find the Ring Pro during setup (blue light on doorbell would just blink or flash, I forget). It does say "rome wasnt built in a day..". After a few weeks of other issues (video wouldn't pull up when there was motion, etc), I gave up and got a Nest doorbell, which I highly recommend. The Ring Doorbell is just the beginning of all the great smart home products that are out there. @Kood Thanks for giving it a try, and I'm sorry to hear it's still just stuck in that blinking pattern. No luck. When I stand next to the doorbell and try to reconnect to the wifi, I cant even get past the step of connecting to my phone so I can then reconnect to my home wifi. After this time has passed, give the Doorbell a few moments to boot back up. Any help on how to go about this is greatly appreciated. Due to the COVID-19 crisis, shipping carriers are seeing an increase in volume and your order may take an additional 24-48 hours to process. From there, disconnect the power to the Doorbell Pro, and then after a few minutes, restore power. Then, put the Ring Video Doorbell in setup mode again, by firmly pressing and then releasing the orange button on the back. New comments cannot be posted and votes cannot be cast. It should spin white when in setup mode! I am stuck with two doorbells pro. Although, if this is still persisting today, please make sure to give our support team a call here! On the Ring, there is a steady white blinking light. For several days before it stopped connecting to wifi it's voltage was saying Poor or Very Poor. Click here to visit our Contact Us page for more options. Hard reset only restart it in this blue blinking mode. We have a ring doorbell Pro and for about 3 days it hasn't connected to wifi. Press question mark to learn the rest of the keyboard shortcuts. On the Ring, there is a steady white blinking light. Very annoying. Community Support is available by phone 24/7 at 1-800-656-1918 or via chat 5AM-9PM PDT. After trying multiple things, I gave up and left it. Re: Video doorbell pro blue light blinking upward @Kood Thanks for giving it a try, and I'm sorry to hear it's still just stuck in that blinking pattern. If you've just installed a Ring Video Doorbell Pro and now there's a blue LED blinking and a slowly filling-in the circle on the front of the Ring Video Doorbell Pro, the blue circle you see on the front of your Ring Pro is a charging meter. If this continues without stopping for a long period of time then your doorbell might be stuck in a boot loop. This sub is run by the community and has no affiliation with Ring.com or its products. And, the Ring Doorbell is compatible with many other devices like smart locks and Google Home speakers! You need to press orange button for 30 seconds. Hey @Kood. That may of actually made it worse for us. If not then I would get a multimeter and check the the power coming from the transformer or remove the v2 power kit and see if that helps. The Ring Doorbell allows you to monitor and secure your home from anywhere through your smartphone. Did @kood get any usefull feedback from the support team? I could't get my phone to connect to the Ring to reconnect it to our home wifi. We have actually had a Ring for over a year now and this is in fact our third one, having gotten it about a month ago. I'm having the exact same problem at my end. We have a ring doorbell Pro and for about 3 days it hasn't connected to wifi. I need to at least replace them with 2 Doorbell 3 plus. Now according to manual, I should see white light spinning, but it was the blue light that spinned and it got stuck 75% completion. Thank you all for your response, unfortunately, the doorbell still refuse to start after a long period of charge (a week). I wonder the main powered ones needs some time for a proper reset? Is there anything I can try? I think 30 mins later, for some reason it did a "reset" and then started working. ... As Ring devices only works on 2.4Ghz expect Ring Video Doorbell Pro. Voltage is still the fine 24V which always worked. According to the installation note, ring pro needs time to prepare for setup and may take up an hour. Once power up, the light at the top of the circle is keep flashing. Thanks. It may take a minute to fully complete this process. If the left side of circle is flashing, this indicates there may be a problem with Internet connection. Unfortunately, the doorbell is still blinking blue for each restarting (hard reset for 30s and power-off for a few minutes after the restart). What can be done to unlock this situation ? Yesterday I tried to fix it by reconnecting it to wifi but when I pressed the button on the Ring, nothing happened. At that point, give it a minute or two to boot back up, and then press the orange button to get it into setup mode. Blinking Blue Circle on Ring Video Doorbell Pro After Installation. Not had problems since.