I would love to see you take more ownership for your mistakes. Sometimes we need to do things that are unpopular, but necessary. Performance Review Phrases. I would love to see you do more [action] because [reason]. Jack needs to share department and corporate goals in a more timely and complete manner. However, that doesn’t make this phrase less valid or more difficult to understand because it’s still rooted in tangible examples. Trust us – you’re not alone. Try out the demo performance review paragraph tool. Lauren Linzenberg, Founder & HR Consultant at MENSC{HR}, recommends doing a gut check: “Make sure you’re comfortable saying what you wrote in the review to the person’s face. Keeping in mind a constructive approach, below are evaluation phrases for your employees: You excel at [action], and I would love to continue seeing that from you. Our research has shown that managers and peers – regardless of gender – tend to give women more personality-oriented feedback and men more work-oriented feedback. Teri is very good at handling difficult situations with customers. One way to combat this mental block is to utilize phrases that are more objective in nature. She is a born leader. Working well together means the task gets done on time and with proficiency. Steven doesn’t have a problem talking to management, asking questions, or answering to the problems that they bring up, even in front of others. Peter’s uncanny ability to connect with people is a great personality attribute in his role as a manager. Mike handles all confrontational communication with ease. I would like to see you stop waiting until the last minute to prepare your quarterly results. Beyond the paperwork and meetings, the art of providing performance review comments can be particularly tricky. Customer Service is a key attribute in every job – especially so in customer facing jobs. Karrie needs to work on her written communications. Holly has one of those attitudes that is always positive. Does he take long breaks? Though George meets the letter of the law as far as our ethics policy is concerned, he frequently doesn’t meet the intent of the law. It pinpoints a specific action that you know has negative results or consequences, and it demonstrates your commitment to avoiding it in the future. She ensures everyone knows what is going on and explains it if someone isn’t aware of the latest information. Discussions frequently go off track because you want to take them in another direction. Performance review phrases for self-evaluation, Self-evaluations can be awkward. This makes clear to the individual what they’re doing well and what’s expected of them for positive performance reviews – and potential promotions – in the future. Jen needs to work on asking questions when she doesn’t understand a project. Bill does not assist his teammates as required. Jack can’t stand in front of the team and give his ideas; this hurts the team’s abilities to complete the work. Nancy needs to be more cautious about sticking strictly to the rules as defined. I won’t change project deadlines without alerting everyone else involved because I know it affects people’s workloads. Richard understands people and different ways to motivate them to get the job done. Peter does not always promote positive thinking about these decisions. Many employees turn to her when they are unable to deliver the message clearly. Tom clearly communicates with his employees and they understand his expectations. I attended five events and, as a result, exceeded my sales quota by 10% this quarter. I want you to keep speaking out about processes you think could be improved. Kate Snowise, an executive coach and manager, says. It gives the impression that you aren’t engaged and is distracting for others as well. I’m going to stop micromanaging my colleagues because I know it makes them feel like I don’t trust them. This performance review phrase is less focused on your behaviors and more focused on the results of specific milestones or projects you completed. Please continue being as honest and proactive as you have been about your work. Make sure your statements are performance and not personality based. I love how you take ownership of problems – even when they’re not your own. Your email address will not be published. Ben consistently fails to properly notify team members about impending changes or other required information. I would love to see you continuing to push back on anything you don’t feel sets our team up for success. offered her perspective on how to approach this challenge: Another important thing to keep in mind: if your feedback is anonymous, that doesn’t give you the liberty to be harsh in your review. Rating your employees’ communication skills is important so they know where they stand. I plan to do so by [action].. Jane needs to take the time to talk to others. Required fields are marked *. Pat doesn’t communicate with others because he doesn’t feel it’s necessary as long as he does his job. Ryan is very good at dealing with customers on the phone, but when they come in the store, he doesn’t handle one on one contact very well. John is very good at understanding his fiduciary responsibility to the company. Ethics is an area it is often difficult to review for, but using these ethics performance review phrases, you should be able to find the right words to express to your employee – whether they score high for ethics, or find themselves ethically challenged. John takes the time to understand what the other person is saying and determines how he can help. Jim arrives each day fully prepared to tackle his responsibilities. Streamline your review writing process with this list of 90 sample phrases. So if you are stuck on how to make this time count, we have some great tips on how to ace your next review. When hiring customer service focused staff, I used to remark that I can train job knowledge, but I can’t train attitude. This recommendation aligns with the Situation-Behavior-Impact (SBI) feedback model, which also aims to focus on facts and less on subjective assessments. There is one skill that can massively impact the way existing and emerging leaders are perceived by their peers and superiors: demonstrating initiative through being consistently solution-focused. Kari is great at writing reports and sharing them at team meetings. This phrase is effective when talking about your positive performance because it identifies strength and provides an example as a proof point. Unraveling a problem to discuss the core issues is a skill Janet lacks. I’m going to stop calling out people for mistakes in meetings because I know it can be embarrassing and isn’t the appropriate way to handle the situation. It is important to highlight the positive ways in which the employee has contributed to the company. I’m going to start planning ideas ahead of time so I feel more prepared. She tells them the necessary information but doesn’t talk too much so that it takes up time. Use these constructive review phrases to help your employees know where they can improve. His natural ability to work with people is a great asset to our team. Maddie ensures that every employee understands the goals of a specific project, answers questions, and always follows up to ensure that everyone is still on the same page. Areas for which the employee can develop. Greg seemingly can strike up a conversation with anybody. This is a great phrase to use if you have strong data points to share. Bob is one of the most morally sound employees I have ever met. Thom has an even demeanor through good times and bad. Amy doesn’t like to talk to others, she would rather keep to herself, which makes teamwork difficult. Self-evaluations can be awkward. Tim does not understand how crucial good working relationships with fellow team members are. On occasion, Paula has made misleading statements that have needed to be corrected. One of Jane’s core strengths is her ability to immediately connect with someone. However, when he has failed, it’s unfortunately been on big accounts. Is he frequently late to work? Since it’s not a subjective assessment of your personality, it’ll feel less awkward to talk about yourself. Emily breaks down even the most complex technical conversations to layman’s terms during meetings so that everyone understands and is on the same page. Though Anthony displays a passion and talent for reporting, his inability to work effectively as part of a team hinders his success. Anna gets along well with people in every division, communicating with them effectively when necessary. Justin knows how to keep a crowd engaged, whether it’s staff, employees, or vendors. Performance appraisal time is often very stress filled. Customer service evaluations can be difficult as you may have to get creative with your performance evaluation phrasing, but the samples below really highlight how to write about customer service on the employee appraisal. Simple performance review examples. , suggests a specific framework to make the process a bit easier. When a major problem arises, we frequently turn to Jon for his creativity in solving problems. While it’s tough to talk about the areas you need improvement in, this performance review phrase is helpful because it immediately offers a solution to the “problem.” This shows your manager that you’re proactive, self-aware, and driven because you’re taking ownership of your weaker areas. David keeps managers and coworkers informed of his work progress. I’ve received positive feedback that this has really helped the team [result]. Randy excels at any project he is involved with as he can form effective teams. Dan doesn’t understand how to talk to customers when they are upset and/or have a problem. Each offers the FASTEST way to finish your employee evaluations. I would love for you to continue sharing fresh ideas at the monthly brainstorm. Bryan is a natural communicator. Jeanne is often the last to offer assistance or help out in times of need. You can also take this further by asking questions on what other actions they might take or change if the feedback is constructive. She regularly calls team meetings and facilitates them so that everyone feels like they have a say in what’s going on. Greg is a cheerful guy who always makes you feel delighted when you’re around him.