Reviewed in the United States on October 13, 2014. But my patience has paid off a little now, and there has been several desperately needed fixes and improvements, so I added a star for that. SkyBell HD is one of two video doorbells we tested that uses a visible LED light instead of night vision IR LEDs. No current way to tell if it is working (linked via wifi) so that you feel that you can monitor it while away. From reading the Skybell forums it seem that the unit is allowing some voltage to get passed it and to the doorbell in the home causing the doorbell to buzz. Reviewed in the United States on February 11, 2014. The Ring Video Pro is 4.5 inches tall and 1.85 inches wide compared to the Skybell’s 4.8-inch height and 1.44-inch depth. etc etc. Motion detection with pre-buffering. Both have slim, rectangular designs and dark-colored mid-sections (where the camera is housed). I really wanted the Skybell wireless doorbell to work like advertised but it did not. Pressing the doorbell button on the Skybell caused my doorbell to ring and then after a short while my IPhone notified me of the call. After hooking it up I had only a small issue with it connecting to my network but it eventually did. Pretty impressive to see everything work on a smartphone. We went out, the unit crashed (lost it's wifi connect) and just had a red light. Both SkyBell WiFi doorbells have high definition video resolution, which means they record in 1080p (2). Reviewed in the United States on May 6, 2017. The SkyBell video doorbell is truly the eyes to the smart home , providing superior protection you can trust to keep your home safe. Can't reach the doorbell camera 'on demand' and pressing the button doesn't notify any of my iOS devices anymore. Supports IFTTT and Alexa voice commands. I started out the review with 2 stars. Only last a year or so maximum and sometimes not even that. It's only been a few weeks but the doorbell has already stopped working. Not quite the compatibility they state on their site. I've been looking for something like this for a while. 5), Reviewed in the United States on February 8, 2014. Nope, but it's getting better, just very very slowly. I have 2 of these in different locations. We found the video resolution to be extremely clear during our testing of the two cameras. As an early adopter, one can expect to see updates and bug fixes. No current motion detection. This bell is not worth to buy at all it's too expensive for only to last you two years. I have had to replace 3 times in 3 years. Works with other smart devices. I am. It also analyzes reviews to verify trustworthiness. Ordering from Amazon.com, I received one of the first Skybell orders off their production line and felt obligated to write a review. But the product is still early in its release and only the most basic functions work - intermittently. After running into several issues and my experience with their very ineffective customer support, I was tempted to drop it down to one star. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Amazon should ban their product until they can prove to be worthy of their customers. Both camera options weigh in at $199 — which is more expensive than the popular Ring Doorbell, and only slightly cheaper than the Nest Hello doorbell cam. So there should not have been a problem as my transformer falls within this range. You can still see all customer reviews for the product. Easy to install. What started out as a great idea failed in product support and longtivity. But that fortunately it only had one year warranty so I no longer qualified for a replacement nor they could fix it. - a fill flash capability would be nice. Plus the hassle of reinstalling every month was not fun. The problem was that there was not enough time to answer the call before the option disappeared. Getting the unit without its advertised functionality is a major disappointment - I feel cheated. I called skybell Customer service to ask them if they could help me reinstalled it or fix it they said that what i was telling them it seems that there is a problem with the function of your SkyBell. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Thank you. Please make sure that you are posting in the form of a question. Color night video. SkyBell can deter intruders from … Well that was a waste of $199, The manufacturer commented on this review. At first glance, both doorbells look fairly similar in style. Reviewed in the United States on March 28, 2014. It never worked that well it only worked for about 6 months and from there on it worked on and off and i had to be reinstalling the bell until it just stopped working. They promise more releases that will add functionality but time will only tell. Sharp 1080p video. Other new products have better features and lower price. I was originally advertised to have many more features than what it can with, that was my first disappointment. This was way to long and when my UPS and FedEx drivers pressed it over the next few days by the time I answered they were gone! Is the product perfect now? You so the math. Because of the difference in the Frames Per Second, the quality of SkyBell HD is better than Trim Plus. Reviewed in the United States on May 9, 2016. I've spent almost $900 in just over 3 years on 2 doorbells. The mounting plate is easy to use and screw into your existing wall or wood outside of your door, and so is connecting the wires to your existing doorbell connection. I got the SkyBell in January 2014 i was very excited when i received it. Their last offer was a $99 discount on latest model selling it to me for $100 but only issuing a coupon for refund after sending old unit back. No current ability to link to it and just see what is happening - it only works when someone presses the doorbell (call) button to set up the link to your iphone. Since that time they are in their third model. Your recently viewed items and featured recommendations, Select the department you want to search in. Disabling it will result in some disabled or missing features. 1) Installation of this device is a pain. There's still a green LED circle lit up, and pressing the button does ring the doorbell, but no camera / Wi-Fi capability. They no longer support the other two. After multiple tests ringing the doorbell I had various results with my IPhone ringing anywhere from 20 seconds to a minuet after the doorbell was pressed. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. The other major issue I had with this product is that it caused my door bell in my home to buzz. Would recommend a light to illuminate the subject (as in an iphone camera) as we have found the person at the door is so dark in the image that they are not recognizable when the background lighting is bright behind them. I like this concept. They were the first product to have some limited motion sensing. I was very excited to see this product come to market. I believe SkyBell has managed to get through it's rapid growing phase and worked out several bugs with automated firware updates. The only thing they offer me was that they could maybe give me a $60 off promo code for my next purchase . Our tests showed it wasn't nearly as effective in capturing details, but the full-color video is nice to have. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. I hope that we can be in touch again soon to resolve this issue - I am sure there is a solution and we will be able to get your SkyBell working well again soon! There's a problem loading this menu right now. I ended up being an early adopter of the SkyBell and have acquired and installed three of these so far. You'll be sorry. So exposure mods are necessary in the unit. Reviewed in the United States on February 10, 2014, The manufacturer commented on the review below, Not reliable, but not many choices for wi-fi video and ringing out there, Reviewed in the United States on August 6, 2014, Edit: Well that didn't take long. Also the unit keeps crashing, so you have to turn off the circuit breaker, wait to see if it relinks, then uninstall the iphone app, reinstall it, re-register the unit.