Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ring Stick Up Camera (discontinued) Of course, using a Solar Panel is a great way to extend the time between charges. Note: Do not press the setup button or disconnect your device from power while it is updating. good wifi speeds. Instead, you have to manually designate your notification settings for each device connected to Ring. Cookies help us deliver our Services. I have multiple ring products and this one I have to say is useless AC-powered devices (such as Floodlight Cam and Spotlight Cam Wired) can be used while updating, but performance can be temporarily affected. The light on the back of the Stick Up Camera will stay solid until the update is complete. Of course, using a Solar Panel is a great way to extend the time between charges. A live view connection is often dependent on wifi resources and signal strength. Note: Do not press the setup button or remove the device from power while it is updating. Copyright © 1995-2020 eBay Inc. All Rights Reserved. Note: Do not press the setup button, the front button, or disconnect your device from power while it is updating. you want to check. View cart for details. Talk to visitors through your Echo Dot when you connect your Ring camera with Alexa Lets you see, hear and speak to visitors from your phone, tablet and PC With Live View, you can check in on your home any time through the Ring app. Thanks for your help. My wifi signal is fine, signal strength says RSSI-55, battery 100%.

Its adjustable mounting bracket lets you place your device on any flat surface so you can move it when you need to, or you can mount it on a wall or ceiling when you need a more permanent placement. Ring Spotlight Camera Battery/Wired/Mount/Floodlight Cam.

I asked why and they said that if there is a greater then 10% failure to connect rate, then it is a hardware failure and there are no known troubleshooting steps that will solve the issue. Ring Stick Up Camera (discontinued) If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. Ring stick up cam won’t activate. With just a few hours of direct sunlight per day, it will keep your Stick Up Cam Battery fully charged. About 2 weeks ago, my Ring Video Doorbell stopped displaying live view. I had this problem before and called tech support who made me walk through 20 minutes of things I'd already tried before elevating my call to someone else who did something remotely that fixed the issue for two days, but the same problem returned. Says STREAMING ERROR. It will repeat this as long as the device is updating. But as others have mentioned, I would prefer live view worked so I can see in real time. Open up the Ring app and tap on the three lines on the top left. Its adjustable mounting bracket lets you place your device on any flat surface so you can move it when you need to, or you can mount it on a wall or ceiling when you need a more permanent placement. As I said, it worked one day and didn't the next with no changes to my network and no added devices. Set Of THREE Ring Stick Up Cam Battery – 2nd generation - With Solar Panels and four Wall mounts. But as others have mentioned, I would prefer live view worked so I can see in real time. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. No Live view and no recorded view. Ring Video Doorbell stuck in "Activating Device" ... of my camera from the Rapid Ring app I tap it and it goes to that ring camera but the screen is all black with the red off button/Green button showing up in the corner as usual. It will repeat this as long as the device is updating. new ring cam. Designed for indoor or outdoor use, the Ring Stick Up Cam Battery ($179.99) joins the company's growing family of smart home security devices. This article will help you understand firmware updates and covers the following Ring devices: What is firmware and why is it important to keep it updated? Note: Do not press the orange button on the back of the unit while it is updating. I was disconnected three times and had to re verify everything each time which involves several back and forth steps...plus I lost all of the chat logs from the first two.... New comments cannot be posted and votes cannot be cast. I cannot get live view to consistently work. there's a message "activating device...." and nothing happens. Open the Ring app, and tap on the three lines on the top left, If your firmware is up-to-date, it will say "Up to date.". Funny that, although "Activating Device" pops up and the blue ring spins, it is recording. I am having the same issue. Do not power cycle your Ring device or press the Setup Button while your Ring device is updating. Very disappointed in this product. Plus: 800-656-1918, for more in depth troubleshooting. The main difference between Stick Up Cam Battery, Stick Up Cam Plug-In, Stick Up Cam Solar and Stick Up Cam Elite is how they receive power. Just purchased the Ring Doorbell 2 on the firt day of issue and aside from 1-2 days of it working it continually fails to activate on live view. Note: Do not press the setup button or disconnect your device from power while it is updating. IT had worked flawlessly from the moment I set it up until this and there had been no changes to my network. I have the same problem, except this is my only Ring device. 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However, since my trial ran out, I cant use the device at all. This sub is run by the community and has no affiliation with Ring.com or its products. Funny that, although "Activating Device" pops up and the blue ring spins, it is recording. Registration with the Ring app works so far, the wizard runs, it asks for the WiFi password and the device is displayed in the app. When I go back to history, all attempts to activate live view have been recorded. I have two cams & the other is worki. TBH, I'm not sure if this is good, bad, or in the middle. What to do After the Theft of Your Ring Device, Telling the Difference Between the Ring Video Doorbell (1st generation) and Ring Video Doorbell (2nd generation), How to Reconnect Your Ring Device to Wifi or Change Your Wifi Network, Pre-Roll and Advanced Pre-Roll - Understanding the Difference, Ring Motion Detection Engine Upgrade Information, Cold Weather and Battery-Powered Ring Doorbells, About the Advanced Motion Detection System Used in Ring Devices. Subscribe to RSS Feed; Mark Topic as New; ... Just installed 2 of the stick up battery cameras, went through all the set up and states connected, etc. Firmware is a software program embedded into your Ring device that keeps it functioning properly.

The light on the front of your Ring Stick Up Camera Battery/Wired will flash blue twice then stay on for 2 seconds. Tap on Device Health on the bottom of the screen. If your device plugs into an outlet or PoE port, do not unplug it while an update is installing. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Two cameras have been used about 9 months outside, one camera was never used. When the light on your device stops flashing, the update is complete and performance returns to normal. Ring stick up cam won’t activate. I also have no live view on one iPhone (iOS 13.3), the other one works fine. The light on the front of your Ring Stick Up Camera Battery/Wired will flash blue twice then stay on for 2 seconds. A community space for discussion about all things Ring.

You can check if your Ring device is up to date by following these steps: To learn more about device health, click here. With just a few hours of direct sunlight per day, it will keep your Stick Up Cam Battery fully charged. RSSI is -46 and it is literally situated less than 20 feet from my wifi router. Hey @Tuckerdog3, thank you for following up with us!Battery life can vary based on usage and other factors. Tap Devices. How do I know when my Ring device is updating? Note: Notification settings are specific to each mobile device connected to Ring, not your actual Ring Doorbell or Stick Up Cam. won't activate because of a "streaming error". After that, it updates itself as needed, during off-peak hours. Look for Devices in the list on the left side of the screen. This bundle includes the Ring Stick Up Cam Battery and an Echo Dot (3rd Gen). You might see a message that says Activating Device, but the camera eventually times out. The box includes: - 3 Stick up cam battery devices - 3 Base Covers - 3 Base Pads - 3 Battery packs and charging cables. When you first set up a Ring device, it automatically applies any available updates. I'm having a continuing issue with my two Ring stick up cam battery/solar cameras. I’ve tried everything and nothing really works.

It will repeat this as long as the device is updating. To learn more about the most common causes of your Ring app not connecting to your device, and how to fix them, read the article below. Note: Your hardware will usually update its firmware automatically. I didn't think too much of it at the time, because I still had the trial Ring service that recorded the video and I could watch it immediately following the notification anyway. I have 3 other Ring cameras that are working fine.