Great deal and awesome customer service. Others have posted this before.

Mine has been replaced, and the replacement also cracked and has been replaced since I made this post. I can’t fault their service also, always very helpful. to replace the button: turn off power for doorbell (fusebox/plug and for love of everything, confirm it isn't working) Remove screw at bottom of faceplate with star driver (orange driver supplied by ring). Hi, I'm a bot for linking direct images of albums with only 1 image, Source | Why? Cookies help us deliver our Services. At first I thought someone had keys it but it's just kind of perished and cracked twice. Mine started cracking after 7 months. However now it's so bad the left side of the button is separating. The Ring Video Doorbell Pro is the new and improved Video Doorbell model that was released by Ring in April of 2016. I agree they should make these Ring buttons to last longer then under 2 years. Reported to Ring, but was wondering if anyone else has seen this before?

Elite pro; Garage; Gen 3; Pro 2; Ultra slim I have also provided information on what might have caused your doorbell button to crack, so you can avoid having this problem again with your replacement doorbell. Seems like a common problem. This is a horrible design for a doorbell button. See pic: https://imgur.com/a/tCmuoYA. Guessing it's full sun or something to weaken the plastic. If your Ring doorbell button is cracked, check to see if the doorbell is under warranty. Thanks. I’m pretty sure that my warranty is up. It needs to be a hard plastic to avoid this. That's the membership that allows you unlimited devices in your home. i figure that it is the heat from direct sunlight that it gets most of the day. Only took about 10 minutes. I should have followed up with it when it first split (was under warranty). Ring Warranty is 1-year for replacement. Seems they are aware about the situation and also the new version they are releasing seems to have an improved button. A solid plastic button or even a metallic one should have done the trick. Ring doorbell replacement parts 2020 Ring Doorbell. The model number for this device is 88LP000CH000. What's the best number to call in the UK? Mine it just over a year old but not fitted until the end of December last year, so less than a year of use. If you have the plus membership, $100 a year.... your always under warranty according to them. After my Ring Pro was out of warranty they sent me a replacement unit and I sent back the faulty one. Hit the speech bubble at the bottom of the page. I got a replacement when one of my units was over a year old, they’ve always been good on replacing defects that I’ve encountered. This is a horrible design for a doorbell button. To find the model number on this device start by looking at the back of it. I guess UV rays weaken the plastic causing this issue. At first I thought someone had keys it but it's just kind of perished and cracked twice.