We check over 130 million products every day for the best prices. The Pro Power Kit is designed to ensure that the Ring Pro gets the proper amount of voltage. 2 different things. For me all the Pro power kit was an inline fuse. You can also change the faceplate finishes on your Ring Pro. It looks like you need to make sure you use a resistor like this. This 30% off Prime Day microwave deal is today only, 5 Prime Day deals every gamer needs to check out now, Setup requires an extra Pro Power Kit installation. I have other ring products and have never had an issue but the doorbells have truly been a headache. My issue started with a newly constructed home. I am reviewing the directions here and I am a little confused: https://support.ring.com/hc/en-us/articles/210205703-Installing-Ring-Pro-Directly-to-a-16-24-VAC-Transformer-Without-a-Doorbell. Hi @DenverHR. What I found was that there are two separate kits. https://support.ring.com/hc/en-us/articles/210205703-Installing-Ring-Pro-Directly-to-a-16-24-VAC-Transformer-Without-a-Doorbell, Installing the Ring Pro Power Kit with your Existing Doorbell, https://support.ring.com/hc/en-us/articles/210205703-Install-Video-Doorbell-Pro-with-a-16-24-VAC-Transformer. What is the function of the Pro Power Kit? Looks like you're using new Reddit on an old browser. After I added the resistors all 4 doorbells have been working like a champ for the past month with no issues and with proper voltage. This Pro Power Cable needs to … I'm not able to reach the chime box as I am in a wheelchair and I don't want to pay someone to come out if it's not necessary for the it to perform properly. It requires a 24V transformer to power it, and most UK doorbells are 12V. My situation is unique in that I have 4 doorbells. I was extremely tired of paying people to not fix it so I figured I could do a better job. So I requested that pro power cable x 4 and wired them in as described here https://goo.gl/FNTdZE and everything worked like a charm for a while. I'm not holding my breath! If you are hardwiring the Ring directly to the transformer you do not need the power kit to run it. No, I have the one in the second video. I had about a week worth of absolutely no issue. Just ignore the wires labeled front. The August app has one edge over Ring's, however: It shows you a snapshot of what the doorbell is seeing right at launch, before you press the Live View button. Esto es muy comun y facil de encontrar en cualquier tienda de electronica. I have no existing doorbell however I would like to hardwire a chime in the circuit for when no wifi. If your night vision works flawlessly, I wouldn't worry about it. Make sure the output power is AC and not DC. We teach you what you need to know to identify the voltage of your existing doorbell transformer and what tools to use to upgrade your transformer to be compatible with the Ring Pro Doorbell. The Pro Power Cable is not included in the box; you need to request this through the Ring Support/Help line or email. Pro Power Kit V2 To install the Pro Power Kit V2: Turn off the circuit breaker for your internal doorbell. Bilan J., Customer Satisfaction Specialist Good luck ! They worked for about 24 hours and then 2 went offline, so I just kept cutting the power on and off to reset it and sometimes only 1 went offline, sometimes 3. © 2020 Best Buy. Use the wire clips to connect the "Front" Wire to the black wire on the the Wire Harness. Based on my research, the square enclosed Power Kit (also known as the Night Vision Kit) is different than what is actually required, ie. The square Power Kit is meant to be connected to an existing mechanical door chime. I now have a ring pro I would like to install directly to the transformer. Amazon help confirmed the lack of support and suggested I provide feedback to request support in a future software upgrade. Just had the same issue. The technician did not install the power kit. We appreciate Ring's low cloud-storage fees: $3 per month (or $30 per year) saves videos for 60 days. A Pro Power Kit is a small device that makes sure that enough power is sent to your Ring Doorbell to function. I’m also attempting to connect Ring Pro directly to the door bell transformer without an existing mechanical doorbell. Overall, I preferred video from the August camera, which worked the best at night. There was a problem. The kit is included with the Ring Doorbell and the cable you have to request. So you can buy this at any electrical store, is a very common fuse. To complete the story - the video doorbell always needs to draw power from the transformer whether the power module is installed or not. Look for Wires labeled "Front" and "Transformer.". So, I am a little confused on how to install this directly to a transformer. There are 4 different faceplates included in your Ring Pro box as well as a user guide, Phillips-head screwdriver, drill bit, a Ring Pro Power Kit and the Ring Pro. Finalmente hice algunas pruebas y aprendi. You need to install without the power kit and, assuming that you have a fuse to put in line, use just one of the clips. That slim design makes the Ring Pro look more like a "regular" doorbell, but unfortunately, its setup is also more complicated. The kit boost power with a chime (digital or mechanical) attached and the cable boost power when wiring straight to a transformer without a chime (digital or mechanical). Do you have the part described? Well it worked great. I have been having a hard time getting these ring doorbells to work. In addition, August's HindSight feature did a better job all the time, since it includes a couple seconds of video from right before the motion. Again, I want to reiterate that my problem was due to me having 4 doorbells. I wired it up, and viola it worked. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The connection for the power kit is pretty simple. It has everything you need to install. I had the hardest times with getting the Ring Pro to work properly with my setup. Buena suerte ! Here's how it works: You get a notification from the Ring app that someone's at the door, and you tap it to open the Ring app, which shows the live video and lets you press a button to talk to whomever is at the door. 2.- Power Pro Cable: Puedes pedir gratis el Power Pro Cable al soporte de Ring.com, pero basicamente es un fusible de 1 Amper. Secure the Pro Power Kit inside of your bell, but don't let it get in the way of the moving parts. I had the Ring Pro installed a couple of days age and it's working as expected. Ring's app also has a community feature that lets you share concerning videos with nearby Ring users. Well it comes with several face plates so you can choose which one you like or how you want it to match. Please refresh the page and try again. The faceplate covers the doorbell's screws, which prevents theft, and the faceplate itself attaches to the doorbell with a single security screw. There are no forums on the ring website to with user help. The connection directly to the transformer is not with the Pro Power Kit (the square unit), you need the Pro Power Cable (two red wires on either side of a fuse casing). The tradeoff is that the Ring Video Doorbell Pro needs to be permanently wired. The Ring app also lets you set schedules for disabling the motion alerts. They look nothing a like but they are referred to as the same. You aren't identified by name or address, but a recent update lets you leave comments on neighbors' videos to ask for more info or compare notes. Due to the COVID-19 crisis, shipping carriers are seeing an increase in volume and your order may take an additional 24-48 hours to process. When put in a door bell it is inline from the transformer so it should work. While that power comes with a little extra complexity in the setup process, it's still possible to get the Pro up and running without professional help. Thank you for signing up to Tom's Guide. Future US, Inc. 11 West 42nd Street, 15th Floor, Here's how to enable two-factor authentication (2FA) for Ring cameras. Disconnect your doorbell's "Transformer" wire. Based on my research, the square enclosed Power Kit (also known as the Night Vision Kit) is different than what is actually required, ie. New York, © So I purchased all the parts, knockout box, 3 more transformers, wire nuts, etc. He was correct in that assumption but what he didn’t know was that it needed way more than what he put in.