Thanks Now, should I ground the main box or the gcfi box? Old 9 wire Intertherm thermostat upgrade to Sensi ST55, How to remove white cloudy stain on glass stovetop. I'm in the process of replacing my current doorbell. I know very little about b... Running power to detached garage though PVC conduit. Do I need expansion sleeves at the vertical rise of the conduit? What to do After the Theft of Your Ring Device, Using a Wedge Kit to Properly Position your Ring Video Doorbell, Proper Positioning for your Ring Video Doorbell, No Audio From Your Mobile Device to Doorbell, Ring Video Doorbell (1st Generation) Setup Mode, Charging the Battery on Your Ring Video Doorbell. Probably 1 1/2" maybe 2" diameter. If you recently joined the millions across the nation who rely on Ring doorbells, you will find setup simple and straightforward; however, there are three settings you should adjust right away. If you're getting dings and motion alerts then it's definitely on your network. Doorbells are normally 16 - 20 volts. DoItYourself.com®, founded in 1995, is the leading independent Close. I found this thing on the side of the electrical panel. You could just remove the.red and white.wires from the transformer to cut the power. Is the red and white low voltage? 14 comments. share. Click here to visit our Contact Us page for more options. Website operating I initially couldn't find the transformer and decided for the time being, it was okay for people to just knock on the door. I started getting mild shocks from it. Do I need expansion sleeves on the buried horizontal section of conduit? Do I just basically turn off each breaker and see if any of the breaker is the one for the doorbell? Also, if I ground the main box do I detach the old ground wire? Much appreciated! View our Privacy Policy here. Thank you for all the help. Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum. Questions of a Do It Yourself nature should be If those two red and white wires are low voltage and cause no harms to me, do I really need to disconnect or shut off the breaker to install a new Ring doorbell? Tim, [left]i have a hot tub that is hooked up to a gcfi box that goes to a sub panel. 1. Posted by 2 years ago. Some have names, most only have a MAC. home improvement and repair website. Breaker question and What the Heck is This? Electronic Equipment and Computers. Ensure that the toggle next to the Ring app is enabled (green) as shown below. Connecting and controlling a Ring video doorbell or security camera with an Alexa-enabled device is a simple process. Copyright© Can I connect a ring pro to live doorbell wires since I can't find the breaker for it? I’m moving into a new home and the previous owners left behind some Ring cameras that I would like to use. All information is provided "AS IS." If you can hear audio from your Ring Doorbell on your phone, but no sound is traveling from your phone to the Ring Doorbell, it is possible that the Ring app does not have access to your microphone. This is weird. I'm in the process of replacing my current doorbell. Total underground run is about 60'. Any ideas where I might be able to find the IP address, or why it isn't showing up? Do I just basically turn off each breaker and see if any of the breaker is the one for the doorbell? If you can hear audio from your Ring Doorbell on your phone, but no sound is traveling from your phone to the Ring Doorbell, it is possible that the Ring app does not have access to your microphone. Or if you're comfortable, remove the front panel of your breaker box and see which breaker it goes into! Press question mark to learn the rest of the keyboard shortcuts. The other problem is the ground wire I got is really thick and is not going to mount to either ground bar... Any suggestions would be appreciated. Something working one day can stop working the next day after these so called "updates". I'm experiencing intermittent power outages on multiple circuits in my... Hope someone can help and please pardon my ignorance. Okay, I just thought of something. You may freely link I tried to find the doorbell breaker on my panel and there's no doorbell label anywhere on the electrical panel. If you have a classic, upload speeds need to be 1 Mbs Upload and 2 Mbs Upload for the Pro. I use an iOS app called FING for this purpose. Follow the steps below for iOS (Apple) or Android to enable notifications. 1995-2018 MH Sub I, LLC dba Internet Brands. submitted to our "DoItYourself.com Community Forums". Devices connected to the internet are so dynamic it's frustrating. Can I connect a ring pro to live doorbell wires since I can't find the breaker for it? I found this thing on the side of the electrical panel. If the N7000 has it, look at DHCP leases. Something they've changed or something Google has changed on my Pixel 2. LB connector at the house is about 16" above the ground. problems contact [email protected]. Yeah, I've been trying in the same room as the router, it's not a distance issue. I can't forward ports without the IP address, as far as I can tell. There's a new "update" v3.3.7.1 pending for my Ring app, let's hope this fixes what the other updates "fixed". to this site, and use it for non-commercial use subject to our terms of use. It should show up there while its active. My house was built in 1995. If you keep getting black screen, it could be a speed/distance issue with getting the video. New firmware was just released, so hope springs eternal! Follow the steps below to give the Ring app access to your microphone: Click on this link to control notifications and sound on your Android device. Basically the device is recording video, but I get a black screen when I try to view it live. I tried to find the doorbell breaker on my panel and there's no doorbell label anywhere on the electrical panel. I have a L2 tech support appointment but I couldn't set it until next Saturday due to the times they offer. I'll try those options tonight. Follow the steps below for iOS (Apple) or Android to enable notifications. Or you can just try each breaker until you hear the slight hum stop, or attach a voltmeter to the screw terminals and watch when it goes to zero. Yes. All rights reserved. If so can the expansion sleeve be partially buried? I can see the MAC address in device health, but it just isn't there. New comments cannot be posted and votes cannot be cast, More posts from the ringdoorbell community, Press J to jump to the feed. I've tried reinstalling and changing wifi channels too but nothing. What is this thing on the side of my breaker panel??? Installed ring doorbell months ago without any problems until I upgrade to the v3 hub and now most functionality doesn't work with the doorbell. As the title says. As far as I can tell it just has a table with all 30+ devices (Ring isn't my first smart device) that are connected to the network. There is an annoying hum form the electrical panel that I can hear in an upstair... Hello, [/left], Electrical, AC & DC. Anyway I'm trying to follow the instructions about opening ports, but even though my "device health" says I'm connected to my home network, and the doorbell does ring on the phone when the button is pressed, I can't find the doorbell on my router's table of connected devices. I can see the MAC address in device health, but it just isn't there. We welcome your comments and Due to the COVID-19 crisis, shipping carriers are seeing an increase in volume and your order may take an additional 24-48 hours to process. Likely not, but if for some reason you touch the two wires together you could damage the doorbell or the transformer. suggestions. Thank you! The doorbell quit working 8-10 years ago. Disconnect one wire and you will be fine. I can't locate the Ring even though I have the MAC. I have been told it is a grounding issue so I went out and got a grounding rod, connector and 4 gauge wire. I see, that's a good alternatives. Thank you so much for the additional tips and suggestions. Archived. For updated information see our response to COVID-19. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. Community Support is available by phone 24/7 at 1-800-656-1918 or via chat 5AM-9PM PDT. Anyway I'm trying to follow the instructions about opening ports, but even though my "device health" says I'm connected to my home network, and the doorbell does ring on the phone when the button is pressed, I can't find the doorbell on my router's table of connected devices. I have photos of the boxes but was not sure how to put them in this post. If that is all good, may be a firewall/porting issue, I suggest giving a call to support and they may need to escalate it to their level2 team, call before 6pm in your timezone if you want a chance at a direct transfer otherwise it's waiting up to 24-48 hours to get an email to schedule an appointment, they can do network support, level1 can't. Thanks. Thank you! I have a Netgear N7000 router, which has documented problems with this doorbell, but I'm trying to troubleshoot. If you're moving into a new home and you find the Ring devices on the home are registered to the prior homeowner, simply Contact Customer Support and they'll walk you through the process of transferring the device to your Ring account.