If you want to reject cookies, or find out more about them, click here. You no longer need to report this power cut, but you may still continue with your report if you wish.

Prepayment and Smart Pay As You Go customers should also check this page for regular updates.Â.

Learn about how you can help to shape our future investments. If we already know about the problem, we should be able … Power Cut UK. Carbon monoxide (CO) is a poisonous gas that you can’t see, taste or smell. Fitting an audible detector that will let you know straight away if there’s a carbon monoxide leak from an appliance that has a problem with the flue or hasn't got enough ventilation is a good extra precaution, but it shouldn’t be done in place of having your appliance(s) fitted and checked by an approved engineer. Telltale signs are: What to do if you think you've got a carbon monoxide leak. Switch off the appliance and don’t use it again until an approved engineer has checked it.

Report a power cut Enter your postcode to begin reporting your issue. Report a power cut by phone. Get access to view your bills, give us your meter readings, check what tariffs we have available and much more when you register online. Could you cope in a power cut? What are the symptoms of carbon monoxide poisoning?

Don't smoke, light a match or do anything that could cause a spark.

If your trip switch has operated, switch off all of your appliances and try to reset the trip.

If it’s just your home, call a Not sure who to call in the event of a power cut? Our online power cut form is temporarily turned off, we’re sorry for the inconvenience.

Always assume that a fallen overhead line is live and call us immediately to report it. My power is off. Carbon monoxide poisoning caused by faulty or badly fitted or maintained appliances can lead to serious health problems. put out any naked flames, such as candles. Report a power cut. If you don’t allow cookies, you may not be able to use certain features of the website. Yellow or brown stains on, or near an appliance. About Electricity North West sub navigation, Engaging with our stakeholders sub navigation, Financial investor relations sub navigation, Our purpose and principles sub navigation, What to do in a power cut - sign language, Distribution future electricity scenarios, Accelerated loss of mains (LoM) change programme, Healthcare Technical Memorandum (HTM 06-01), Request access to financial investor relations secure area, Login to financial investor relations secure area. You can get more information and help by calling 105.

Credit meter customers.

If you still have problems, please contact a local electrician. 105 is the new nationwide number that will put you through to your local electricity network operator - the company that manages the cables, wires and substations that bring electricity into local homes and businesses. If you have a power cut or you've had problems with the power lines in your area, call Distribution Network Operators free on 105. Western Power Distribution Plc 09223384; Western Power Distribution (East Midlands) Plc (company number 02366923); Western Power Distribution (West Midlands) Plc (company number 03600574); Western Power Distribution (South West) Plc (company number 02366894); Western Power Distribution (South Wales) Plc (company number 02366985); WPD Smart Metering Limited ( company number 07139151); South Western Helicopters Limited (company number 02439215); WPD Property Investments Limited (company number 02373239) and WPD Telecoms Limited (company number 02386327), All are registered to Avonbank, Feeder Road, Bristol BS2 0TB, Current WPD network planning consultations, {{vm.prevTerm}} page in {{vm.sectionHeading}}, {{vm.nextTerm}} page in {{vm.sectionHeading}}, Connecting dwellings or commercial premises, Connecting a new EV charging point or heat pump, Distributed generation EHV constraint maps.

Check to see what the display says, is there sufficient credit on the meter? Power Cut in my Area. Please stay away from the damage and keep the area clear. Please select an address to continue Can't find address? We have special arrangements in place for vulnerable customers who depend on electricity and for whom power cuts may be particularly worrying.

What to do if you smell gas, have a problem with your electricity supply or suspect a carbon monoxide leak. View information . Sign up to receive our quarterly ICE newsletters, event invites and relevant updates.

This will help us to see if we are aware of a fault affecting the specific location and also make sure we are sending engineers to the right address if we need to. Sometimes power cuts do happen, but when they do, we're ready to restore your electricity as soon as possible.

Call the Police if a road or path is blocked. Please ring us on 0800 6783 105 or 105 as soon as possible. (Text phone users can dial 18001 before any of the numbers above to use Text Relay to access the service). Here at SP Energy Networks, we make it easy for you to check if there is a power cut in your area.. Please see our dedicated page to see how we're managing installations. Follow our helpful tips to support you during a power cut.

Personality changes or unusual behaviour. Planned power cuts happen for safety reasons so that we can work safely on the network to carry out necessary work such as upgrades and maintenance, ensuring we always keep your power on. Turn the ECV handle a quarter turn so the lever is at 90 degrees (right angle) to the ECV’s body. Your trip switch turns itself off to make sure you don't get injured by a faulty appliance.

Our online power cut form is temporarily turned off, we’re sorry for the inconvenience. Power cut information.

Please call 105 to report a power cut, damage to the network or a dangerous situation, we're available 24 hours a day, seven days a week. If you don’t allow cookies, you may not be able to use certain features of the website. Live power cut information. Report a power cut online .