After releasing it, the status light located at the bottom will flash a few times indicating the camera is restarting. This button usually located at the back of ring doorbell device Now, you have to press and hold this orange button for at least 15 seconds If you have tried this to no avail, give our support team a call here to the number that we have for Sweden: 00 800 87 00 97 81. Press and hold the reset button atop the camera for 30 seconds. Next, hold the setup button for 20 seconds. Your Floodlight Cam isn't receiving power. Contact support if the issue persists. This will reset all other types of Doorbells and Cams that we have (holding the setup button for this time). After releasing it, the light on the bottom should flash a few times, indicating that your Spotlight Cam is restarting. Floodlight Cam Setup Mode. To perform a hard reset Hold down the top button for a full 20 seconds. Give it about a minute to fully complete this process, then try putting it in setup mode again by … After releasing it, the light on the back will flash a few times indicating that your Stick Up Cam is restarting. you need to reconnect to wifi. Troubleshooting Steps. @Pansartaxen The factory reset for the Indoor Cam is pressing and holding the setup button for 30 seconds. Use the same process to change to a new wifi network. Look for Devices in the list on the left side of the screen. Your Floodlight Cam is wired incorrectly. Or the battery is charged. The one you’re using may be faulty or associated with a light switch. Follow the below steps to perform hard factory reset on Ring Device: Take your device in your hand and search for orange button. Ensure that you are pressing the button firmly and releasing it immediately without holding it down. To perform a hard reset, hold down the orange button for 20 seconds. You're keeping the button pressed too long. Open up the Ring app and tap on the three lines on the top left. If the camera is still not powering on, unplug the power source from the back of the unit and plug it back in. If your Stick Up Cam is fully charged, and the light still doesn't start pulsing when you push the orange button, try performing a hard reset. Try another outlet. Select the device (camera, doorbell, etc.) 1 Factory Reset a Spotlight/Floodlight Cam Make sure the camera is powered up. Tap Devices.