Fresenius Medical Care AG & Co. KGaA Contact information. When our long-time, reliable driver had his route cut and they started having courier services deliver our stuff, things have gone downhill and fast...that's IF we can get our order. While I am not as seasoned as you vets (I have 8+ months in) I am already not sleeping past 4-4:30 a.m.

I have heard that the warehouse that is in the Philly area started using some new software that botched everything up. All I can say is thank goodness it isn't just me. Leaving stacks of pallets as they are not going back to the warehouse. When you call customer service, I do not blame them, I get the same response, " I can not get a hold of the warehouse at this time." Fresenius Action Hotline to register complaints and/or concerns: 800-362-6990. Has anyone in the Philadelphia and Delaware areas experienced delivery issues, i.e. contract drivers creating problems with supplies and large amount of drums and pallets sitting around? Damaged product, their pallet jack not working and tried to grab mine! You do not have enough stock on hand, one because of space, two because they complain about DOH, so when these delivery issues arise, you have to scramble and do things they tell you not to do, but you do to ensure to keep the facility running. Also, the contract drivers would refuse to bring the pallets in the building past ten feet. Hopefully once we get fully staffed (we are down 2 techs) that will alleviate it for the rest of us. I use to be active and very healthy but after doing this job for most of my life, it has taking a toll. Media inquiries: I like the old days (about 3 months ago) when you place your order and it shows up on the scheduled day and the driver knows where to put the pallet(s). This all starts at the beginning with the company I work for. I hope you, my technical brothers and sisters, are sleeping in, doing well and last but not least, your supplies are plentiful and arrive on time. They are rapidly approaching the lofty goal of matching Bax in the area of Unreliability.

Please Wait. Fresenius Medical Care offers a selection of home dialysis machines and supplies to help your patients dialyze with ease at both home and on-the-go. Fresenius Medical Care provides dialysis care products including dialysis machines and supplies, dialyzers and more to healthcare professionals and their patients. My one clinic got it a day early (!?!) Quick Reply to: Could you also share what the issue is? God Speed. We have a delivery guy that is just a complete A-hole. Sorry pal looks like you didn't take care of your equipment your not using mine. Fresenius (True Blue) deliveries Login/Join posted . Also a skid that was over 7 feet tall and leaning. Well, I have completed my rant. I am grateful, love my job and I do not mean to sound bitter. He's always being mean to the AA who opens the door for him and let him know where stuff goes. Has anyone in the Philadelphia and Delaware areas experienced delivery issues, i.e. Well it was in his way for some reason so instead of being nice and just moving it, or even asking someone to move it for him, he completely flips both over into the bushes and flowered landscaping we have around the clinic. LAck of communication on someone's part and the worse part is we ARE a BIG F clinic and we get the shaft. We are the only people responsible to facilities 24/7. If you notice the time of the posts after doing this job for so long and waking up to cell phone calls at 5 am, I can not sleep past 4:30 am on weekends. I wonder if there has been some type of study regarding the health of technical people in dialysis. Long story short, him and I ended up face to face in a shouting match, it didn't end well for him when I had his boss on the line and then his boss asked to talk to him. ... still going. This being in my concentrate room was not something I'm pleased about. They are using contractors to catch up, but there are still a lot of issues. Fire company drivers to save a nickel so they can hold private concerts for the CM's. Could you also share what the issue is? They have messed up the last two orders I received and had no idea what they had sent or what they hadn't sent. Over the past month or so I have gotten half an order, two weeks later I got a double order, and packages from UPS that were the missing items from the first shipment. Fresenius Medical Care is the world’s leading provider of dialysis products and services.