Please visit Use of CookiesOK. Contact Us CloudPlay service suspension or interruption may occur during the subscription when; If you own three cameras and would like to subscribe CloudPlay for every camera, you need to purchase a subscription for each camera. Only you have the keys to decrypt your data. Please read them carefully.OK, We provide you with customized service and safe user experience with Cookie. Keeping your data safe in the Cloud is our highest priority. When you purchase the subscription, the subscription is linked to the account which you use to purchase the service. • Within EZVIZ app and set up auto payments with a valid credit card, • Auto payments - your subscription will automatically be renewed at the end of each billing cycle when you set up auto payments with credit card. There are two types of plans and two easy ways of payment, these are below: If you require further assistance, visit our online community center @ https://community.ezvizlife.com/hc/en-us. There is no option for recovery once the data is permanently deleted. How to delete or remove a device from your EZVIZ account. When you decide to stop recording on Jan. 8th, you can playback the history recorded from Jan. 1st to the moment you stop recording. Log into your EZVIZ account from the web by visiting our website (click on the link below) www.ezvizlife.com. You can change your CloudPlay subscription, either storage period and/or billing cycle, for example, from a 7-day plan to a 30-day plan, or from the monthly billing cycle to yearly. Cookies Policy C2C (Mini O) The residual service period of the existing subscription will not be refunded. • View any video recorded in the past 7 days when you sign upa 7-day plan,and the past 30 dayswhen you sign up a 30-day plan anytime anywhere. When you decide to stop recording on Jan. 8th, you can playback the history recorded from Jan. 1st to the moment you stop recording. Only you have the keys to decrypt your data. There is no option for recovery once the data is permanently deleted. Daily 24hr recap of motion activated events. Once the subscription is activated, the subscription period starts immediately, and it will not stop when you stop recording. You can delete your device any time during the subscription. EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its intelligent devices and cloud-based platform. You can delete your device data any time during the subscription. View any video recorded in the past 7 days when you sign up a 7-day plan, and the past 30 days when you sign up a 30-day plan anytime anywhere, High-Speed Internet Connection (1.5Mbps+), Mobile OS: iOS 7.0+ (iPhone, iPad), Android 4.0+, Ensure that your camera has the latest firmware. Color Night Vision MORE INFORMATION. You can stop recording at any time during the subscription. 5 individual EZVIZ Cloud servers, covering the whole world. For subscribers in Poland, Romania, Sweden, Denmark, Hungary, Bulgaria, Croatia and Iceland, the payment will be done in local currencies. How Much Does the Cloudplay Subscription Cost for Cloud Cameras?? Now up to 4 Cameras! When you delete your device, you can choose to clear your video and alarm history in the cloud storage associated with the selected device. After you stop recording, the camera will not record any new clips in the cloud storage, but you can view and playback the video clips and the alarm history within the storage period. MONTHLY. We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. After you stop recording, the camera will not record any new clips in the cloud storage, but you can view and playback the video clips and the alarm history within the storage period. Login to EZVIZ CloudPlay access portal by visiting our support site http://usservice.ezvizlife.com from the "Navigation" menu, click on "Cloud Sign-In" Go to “Gallery > Cloud Images” page and check the images and videos by device, date, and time. • View any video recorded in the past 7 days when you sign up a 7-day plan,and the past 30 dayswhen you sign up a 30-day plan anytime anywhere. Even with a host of powerful new features, the EZVIZ app is still simple to use. Within EZVIZ app and set up auto payments with a valid credit card, Auto payments – your subscription will automatically be renewed at the end of each billing cycle when you set up  auto payments with credit card. On the following day, you can view and playback the history recorded from Jan. 2nd to Jan. 8th. EZVIZ Cloud extends its Artificial Intelligence (AI) algorithm from the Cloud Center to Edge Networks and Edge Devices, which relieves concurrent stress on the cloud by pushing data processing to AI-enabled edge networks and devices with deep-learning technology. How to cancel the cloud subscription service. You can view and playback the video and the associated alarm history within the storage period after the end of subscription. Floodlight. With a combination of cutting-edge technologies, we connect everything for you to create a secure, convenient and smart experience. Go to “Messages” form the main page and click the notification image or message video. When you delete device data, you will clear your video and alarm history in the cloud storage associated with the selected device. Support Networking 3) The camera is deleted from your account. You can access those recordings by doing the following: Using the App (when Cloud Service is activated) Go to “Messages” form the main … 1) High-Speed Internet Connection (1.5Mbps+), 2) Mobile OS: iOS 7.0+ (iPhone, iPad), Android 4.0+, 3) Ensure that your camera has the latest firmware, When you purchase an EZVIZ cloud camera, it’s free to -, When you add a subscription of CloudPlay to your camera, you can enjoy -. If you stop the cloud recording between Aug 20th and Aug. 30th, the subscription period still ends on Sep 15th. 1) The device is offline due to Wi-Fi intermittency, service provider uptime, and failures for a variety of reasons beyond our control. Login and browse our website indicates that you permitted us getting information in/out the website with Cookie. Log into your EZVIZ account from your Mobile App, 2. About Us Scroll down to "Storage Status", then tap on "Cloud Storage". If you transfer the owner ship of a camera with a CloudPlay subscription to someone else, the subscription can not be transferred with the camera. 2) The camera fails to upload the video to the cloud due to the bandwidth limit. A free 30-day CloudPlay trial comes with each EZVIZ camera purchase. You can stop recording at any time during the subscription. Action Cameras Whether you're using a smartphone, tablet, or computer, EZVIZ Cloud can connect you to your EZVIZ intelligent devices with EZVIZ Cloud. Newsroom You can delete your device any time during the subscription. EZVIZ Family Plan is only available in Germany, France, Italy, Spain, the Netherlands, Belgium, Luxembourg, Estonia, Lithuania & Latvia. For example, you are on a 7-day cloud storage plan. NVR Never miss a moment with EZVIZ Cloud Storage! MORE INFORMATION. € 74,99. Purchasing and renewing your CloudPlay subscription, Deleting your EZVIZ device data from CloudPlay, Deleting your EZVIZ device from your account. Your subscription of CloudPlay is linked to your account and can’t be transferred to another account. Please read them carefully.OK, We provide you with customized service and safe user experience with Cookie. Multi Camera – 30-Day Playback. For example, you activate the service on Aug 15st, and your subscription period is one month. Your CloudPlay subscription will not be stopped, cancelled or extended by deleting the device data. EZVIZ Cloud is a global video cloud service platform that enables you to view, capture, save and share what’s valuable to you. CloudPlay service suspension or interruption may occur during the subscription when; If you own three cameras and would like to subscribe CloudPlay for every camera, you need to purchase a subscription for each camera. Using the Web App (When Cloud Service is Activated). You can also choose to terminate the subscription associated with the selected device. The residual service period of the existing subscription will not be refunded. EZVIZ CloudPlay. A free 30-day CloudPlay trial comes with each EZVIZ camera purchase. When you purchase the subscription, the subscription is linked to the account which you use to purchase the service. C1C PIR Advanced PIR Motion Detection MORE INFORMATION C3W. The camera will record video till the last day of your subscription. Family Plan. You will not be billed after the current subscription period ends. If you stop the cloud recording between Aug 20th and Aug. 30th, the subscription period still ends on Sep 15th. Deleting your EZVIZ device data from CloudPlay You … You can change your CloudPlay subscription, either storage period and/or billing cycle, for example, from a 7-day plan to a 30-day plan, or from the monthly billing cycle to yearly. 4. C3W (ezGuard) The subscription will not be cancelled or extended by stopping recording. Store videos on the cloud and keep them out of harm’s way – theft, fire or natural disaster. After you stop recording, the camera will not record any new clips in the cloud storage, but you can view and playback the video clips and the alarm history within the storage period. Once the subscription is activated, the subscription period starts immediately, and it will not stop when you stop recording. When you purchase the subscription, the subscription is linked to the account which you use to purchase the service. When you delete device data, you will clear your video and alarm history in the cloud storage associated with the selected device. View any video recorded in the past 7 days when you sign up a 7-day plan, and the past 30 days when you sign up a 30-day plan anytime anywhere. #EZVIZmoment. There is no option for recovery once the data is permanently deleted. Please visit Use of CookiesOK. Setting Up Your Cloud P2P Account Click the menu icon in the top left of your Live View and select "Cloud P2P." How to cancel the cloud subscription service. MONTHLY. How to delete or remove a device from your EZVIZ account. In the Cloud P2P section you will be asked to register, located on the bottom of the screen. DAILY 24HR RECAP OF MOTION ACTIVATED EVENTS. With a combination of cutting-edge technologies, we connect everything for you to create a secure, convenient and smart experience. Please read them carefully.OK, We provide you with customized service and safe user experience with Cookie. How to cancel the cloud subscription service. You can view and playback the video and the associated alarm history within the storage period after the end of subscription. By Jan. 15th, all the data will exceed the number of days of storage and be erased. € 7,49. By Jan. 15th, all the data will exceed the number of days of storage and be erased. When you delete device data, you will clear your video and alarm history in the cloud storage associated with the selected device. Mini Plus Available now in Germany, France, Italy, Spain, Netherlands, Belgium & Luxembourg. Login and browse our website indicates that you permitted us getting information in/out the website with Cookie. We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. EZVIZ Cloud is a global video cloud service platform that enables you to view, capture, save and share what’s valuable to you. View any video recorded in the past 7 days when you sign up a 7-day plan, and the past 30 days when you sign up a 30-day plan anytime anywhere, High-Speed Internet Connection (1.5Mbps+), Mobile OS: iOS 7.0+ (iPhone, iPad), Android 4.0+, Ensure that your camera has the latest firmware.