Royal Canadian Mounted Police (RCMP) The RCMP handles firearms licensing, importation and related issues. If you are outside the U.S. you must call +1-202-325-8000. Please do not leave private contact information here. Service Description: Initial contact with the client is made in response to a complaint. Note: If you have a general question for the CBSA, … © 2020 Canada Online. 540 Clarke Road, London, ON N5V 2C7, 248 Percy Street, Ottawa, ON K1R 6G5, Canada, Brampton, ON L6X, 515 Stanford Avenue East, Parksville, BC V9P 1V6, 110 Boul Labelle, Sainte-Thérèse, QC J7E 2X5, Canada, London, ON N5W, Toronto | Montreal | Calgary | Ottawa | Edmonton | Mississauga | Winnipeg | Vancouver | Brampton | Hamilton | London protection and surveillance), immigration enforcement, and customs services in Canada. Canada Border Services Agency – Company in Windsor, ON – 780 Huron Church Road, Windsor, You can also call them at (800)-567-6868 or (819)-997-8338. Information and resources to help you import commercial goods. Canada Border Services Agency - Air Cargo Operations – Company in Richmond, BC – 5000 Miller Road, Richmond, British Columbia. Each review that comes in goes under comprehensive review moderation to avoid fraudulent/fake reviews. The CBSA does not contact the public by phone. Save time at the border upon arrival in Canada. The CBSA is modernizing the importing process. Learn how the CBSA Assessment and Revenue Management (CARM) project will streamline your operations. Personal exemption limits. Estimates and Budget. Please send us your compliments, comments or complaints, in the official language (English or French) of your choice, through the feedback form below. Funding included in Supplementary Estimates (A) will help CBSA implement important initiatives, such as the CBSA Assessment and Revenue Management, or CARM, project and the enhanced Passenger Protect Program. Comments and suggestions for improvements will be forwarded to the appropriate office or program area for consideration. Your feedback helps us to understand our clients and improve the delivery of our programs and services. We use cookies to improve user experience, and by using this site, you consent to the use of cookies. Visit Current border measures and requirements for information about how COVID-19 is affecting travellers, border services, programs and business. Copyright © 2020 Vancouver Airport Authority. For more information on the CBSA complaints process, please visit our Frequently Asked Questions and Service Standards. Visit Current border measures and requirements for information about how COVID-19 is affecting travellers, border services, programs and business. Search website. The CBSA takes all complaints very seriously and will respond directly to your concerns. Read verified and trustworthy customer reviews for Canada Border Services Agency - Air Cargo Operations or write your own review. Find resource links and information here on entry requirements, visa, and immigration information. Today, John Ossowski, President of the Canada Border Services Agency, made the following statement: “The CBSA became aware of a social media post and immediately investigated the situation. COVID-19: Latest update October 8, 2020. Canadian Business Listings. If you are unable to find the information you need, the CBP INFO Center is open Monday-Friday between 8:30 a.m. and 5 p.m. Eastern time. Customer ratings and consumer reports on Canada Border Services Agency - Air Cargo Operations – company in Richmond, BC. Use the ArriveCAN app (available on iOS and Android) to submit mandatory information. ON, N9C 2K2. If you would like to contact us, please use this form. The CBSA holds the passports and travel/identity documents of asylum claimants in accordance with the Immigration and Refugee Protection Act and retains them until the Immigration and Refugee Board of Canada makes a determination on the claim. Information and resources to help you export commercial goods. Ottawa, ON K1A 0L8. They promote the free-flow of low-risk travellers, enforce laws and stop potential threats. If you would like to contact us, please use this form. Get an estimate for imported personal goods. © 2020 Canada Online. Review applicable tariffs for specific goods. The Canada Border Services Agency (CBSA) is responsible for providing integrated border services and making sure that everyone entering Canada meets entry requirements. Help the CBSA locate individuals subject to an active Canada-wide arrest warrant. a description of what happened including the date, time and port of entry; and. Importing by mail or courrier. Information and resources for planning your visit. At this number you can ask any type of question related to crossing into Canada. Despite the fact that cannabis (marijuana) is legal and regulated in Canada, it remains illegal to transport cannabis in any form – including any oils containing THC or cannabidiol (CBD), across Canada’s national borders whether you are entering or leaving Canada. Read verified and trustworthy customer reviews for Canada Border Services Agency or write your own review. The Canada Border Services Agency (CBSA; French: Agence des services frontaliers du Canada, ASFC) is a federal law enforcement agency that is responsible for border control (i.e. Information and services for non-residents visiting, settling in or doing business with Canada. Search. The main purpose is to resolve the complaint at this stage. The Agency also enforces more than 90 acts and regulations that keep our country and Canadians safe. Performance Result: The CBSA contacted 3,702 clients and met the service standard 83% of the time. Search. This is a scam. Are you part of Canada’s trade community? The Canada Border Services Agency (CBSA) is reminding all travellers ahead of the upcoming August 3, 2020, Civic Holiday and long weekend, travel restrictions are still in place at all Canadian international border crossings. Service Standard: The CBSA will aim to provide a final written response to the client within 40 calendar days after a written complaint is received. Unauthorized purchases from outside Canada (online or other) will be confiscated at the border and may lead to arrest and criminal prosecution. Note that the information provided will be posted publicly on this web page. Check out the various job opportunities in the Agency. Complaints will be handled in an efficient, professional and impartial manner. Topics menu. To report scams, please contact the Canadian Anti-Fraud Centre. If you have received a call from 1-800-461-9999 or any other 1-800 number, please note that it is not the CBSA calling. Learn more and how to manage your preferences on our Privacy page. Verify your identity and make an on screen declaration when arriving at one of Canada's busiest international airports. Canada Border Services Agency. More services and information for travellers. Official account for the Canada Border Services Agency. Canada, Montréal, QC H1E, Canada, Montréal, QC H1R, 185 Toryork Drive, Toronto, ON M9L 1X9, 904 Tecumseh Rd E, Windsor, ON N8X 2S6, 43 Progress Court, Brampton, ON L6S 5X2, 8530 Boulevard Pie-IX, Montréal, QC H1Z 4E8, Toronto | Montreal | Calgary | Ottawa | Edmonton | Mississauga | Winnipeg | Vancouver | Brampton | Hamilton | London The current estimated processing time of a complaint in calendar days. Latest. Travellers: Upon arrival, reduce wait times and limit contact at the border. The Canada Border Services Agency would like to hear about your experience with us.