You can verify that you are using the correct password by connecting other devices to your wifi network using the same password.

We’re taking additional steps to protect our team and help reduce the spread of COVID-19. If you're entering the correct password, and still having trouble, click here for information on other possible causes of in-app setup issues. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. Note: If you change the password on your router after setting up your Ring Doorbell, you will need to reconnect it to tell it your new wifi password.

To reset your password, follow these steps: Ensure you have access to the email address on your Ring account. This has resulted in longer than usual wait times. Make sure you're checking the mailbox for the email address associated with your Ring account. What if I don’t have access to that email address? Try using “incognito mode” in Your browser. This is the email address that you used when you set up your Ring account.

For updated information see our response to COVID-19. Shop Now Offers Save on our top deals. Note that your password must be at least eight characters, a mix of letters and numbers, and is allowed to have special characters.

If You Receive an “Invalid Token“ Error Message. This article will detail how you can reset your password and regain access to the account. If you have enabled two-factor verification via text message, you can reset your password via text message.

Please contact support for further assistance. Click here for more information on keeping your Ring account secure. Look for Devices in the list on the left side of the screen.

Try the following steps if you're not receiving your password reset email. This article will detail how you can reset your password and regain access to the account. How Do I Change my Password in the Ring App? Try clearing the cache/cookies in your browser. If you do not have a Ring … Community Support is available by phone 24/7 at 1-800-656-1918 or via chat 5AM-9PM PDT. Tokens expire 10 minutes after the email has been sent. If you’re not sure what email address it may be under, try searching for emails from Ring in each of your inboxes. If the Ring app is telling you that you entered the wrong password, but you're pretty sure that you entered the right one, here are a few things to remember. An incorrectly entered wifi password is the most common cause of a failed setup.

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum. Connects to your Wi-Fi network and works with iOS and Android devices. Shop Now Smart Lighting Security has come to light. I would like to take over/change ownership of Ring Devices, Linking Your Ring Account to Your Amazon Account, SEPA payments for Protect Plans in Europe, If you were incorrectly signed up for a Ring account, Combining Multiple Discount Offers/10% Ring Protect Discount on a Ring Purchase. You should see a screen that looks like this: If you have enabled two-factor verification via text message, you can reset your password via text message.

Shop Now Ring Alarm Ready, set, protect. Tap Devices. If you’ve forgotten your Ring Account password, there’s no need to worry. Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum. The Log In Page is Looping after Clicking “Create Password” in the Reset Email. Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum. Ring App is Having Trouble Connecting to the Ring Device and Showing Video. Try logging into the app on wifi only or Cell Data only. If the email address you entered is associated with a Ring account, we’ll send you an email with a password reset link. For updated information and additional support resources, please visit our response to COVID-19. Note: If you change the password on your router after setting up your Ring Doorbell, you will need to reconnect it to tell it your new wifi password. Open up the Ring app and tap on the three lines on the top left. Receiving an Error Message when Attempting to Log In. If you have a Ring doorbell or camera in your home, you should change your password and set up two-factor authentication on your account immediately. Your password has been successfully reset.

Sean Gallagher - … Note that your password must be at least eight characters, a mix of letters and numbers, and is allowed to have special characters. If you’ve forgotten your Ring Account password, there’s no need to worry. Try searching your email for the subject line of the password reset email: “Set Up Your New Password Now”. If your wifi password contains any special non alpha-numeric characters (such as *,@,$, or #), these can occasionally cause issues during the initial installation of your device.

Enter your current password. This can occur when you're attempting to use an older password reset email where the security token has expired. Try deleting all previous Ring password reset emails, then start the process from the beginning to generate a new email and security token. Shop Now Accessories Get the most out of Ring. With Ring, you can monitor your home from your smartphone, tablet or PC.

If you haven't changed your wifi password when since your router was installed, you can often find your default password on a sticker on the underside of your router. Open your Ring App. Changing your password on your Ring App is a very simple process. Make sure you're using the correct capital letters in the correct places when you enter your password. Double-check spam folders or other filters that might be active on your email account. Tap Account.

Ring-a-ding: IoT doorbell exposed customer Wi-Fi passwords to eavesdroppers Bitdefender report in July led to patch of code that sent credentials in plaintext.

Try temporarily changing the password to ring1234 or 12345678. For updated information and additional support resources, please visit our response to COVID-19. Hi there, chat is available Monday - Sunday 7AM - 7PM BST.

The Ring app is always the easiest place to change your password if you know your original password. Every Ring device features a wide-angle lens and a built-in microphone and speaker, so you can see, hear and speak to anyone on your property from anywhere. Tap the three-lined icon on the top left.

If you do not have two-factor verification enabled for text. Make sure you're typing in the correct email address when prompted. To reconnect your Ring device: Use the three lines on the top left of the Dashboard screen to get to the main menu; Select Devices and choose the device you want to reconnect; Then, navigate to Device Health and select Change Wifi Network; If You're Not Receiving … Due to the COVID-19 crisis, shipping carriers are seeing an increase in volume and your order may take an additional 24-48 hours to process. Shop Now Video Doorbells See who's there from anywhere. Please contact Ring support. Simply follow the instructions below: Click here for more information on keeping your Ring account secure. Confirm your new password. After successfully setting your Ring device, it will update its firmware (internal software), and special characters will no longer be an issue. If you do not receive this email, please double-check the email address, and also check your spam folder. Try uninstalling the app, restarting your phone, then reinstalling the app. Tap Change Password.

Temporarily changing the wifi password on your router, Creating a temporary guest network for setting up your Ring device, Setting up your Ring device on someone else's wifi network, Use the three lines on the top left of the. What to do After the Theft of Your Ring Device, Poor Quality Video Image and Adaptive Video Play, Fixing Your Devices Falling Offline Repeatedly by Adjusting Your Router, Fixing Poor Audio/Video Quality by Adjusting Your Router, Fixing Black Video Errors by Adjusting Your Router, Fixing Device Setup Errors by Adjusting Your Router. You can then restore your previous router password, or remove the guest network, and set your Ring device up again with as many special characters as you'd like in your wifi password. You will then receive an email with instructions on how to proceed. Enter your new password. See, Hear and Speak to Visitors. Reset your password | Ring Please reset your password by entering your email address, so that we know where to send the instructions.The Ring Video Doorbell lets you answer the door from anywhere with your smartphone. Click here for an article on how to find your wifi password if you're not sure what it is. Click here to visit our Contact Us page for more options. If You're Not Receiving Your Password Reset Email. Also ensure that you are connecting to the correct network if you have more than one, or if you have a wifi extender in your home. If you do not have two-factor verification enabled for text. If you have  another platform/device available, try going through the password reset there. To reset your password, follow these steps: Ensure you have access to the email address on your Ring account.

you need to reconnect to wifi. Cover every corner with Ring Security Cameras. Click here for an article on how to find your wifi password if you're not sure what it is, click here for information on other possible causes of in-app setup issues, Poor Quality Video Image and Adaptive Video Play, Fixing Your Devices Falling Offline Repeatedly by Adjusting Your Router, Fixing video errors by adjusting your router, Fixing Device Setup Errors by Adjusting Your Router. What happens if I don’t receive an email? Hi there, chat is available Monday - Sunday 7AM - 7PM BST.

This has resulted in longer than usual wait times. To proceed, follow that link.

Use the same process to change to a new wifi network. Wifi passwords are case sensitive. Use the same process to reconnect multiple Ring …

Select the device (camera, doorbell, etc.)