MHAA Forensic: 0208 375 2501/2643 (Paul, Sandra & Kay) MHAA Forensic Fax: 0208 375 1899 MHAA EMAIL: sandra.hannan@beh-mht.nhs.uk MHAA Non-Forensic: 0208 375 2350 / 8375 / … One person said, �there is always someone around to talk to and support you.� Another said, �they are amazing and all turn their hand to anything.�. We inspected the seclusion rooms and a sample of seclusion records on each ward. On Oaks and Cornwall Villa wards there were a number of patients who were not able to talk to us due to their condition, such as dementia, so we observed those patients. Building: Regent House - Fax: 020 8364 4365, Project Lead: Phil Jackson, Service Manager/Clinical Nurse Manager for Low Secure Services and Practice Development, Derwent Ward (temporarily based in the Seacole Unit) - Tel: 020 8702 5925 and 020 8702 6429  Acting Manager: Nancy Okosi (Acting) Severn Ward - Tel: 020 8702 4643 Acting Manager: Sophie Boateng-Manu (Acting), Visiting times on Severn and Derwent wards: 4pm to 5pm and 6pm to 8pm. 35 Ventura Drive. To help prevent the spread of infection, we are limiting visitors to our sites. Our overall findings from this inspection are that there are significant improvements in the care provided to patients on The Oaks but that there is non-compliance in many of the same areas on the other wards for older adults. Most people thought there were enough staff on the ward to meet patients' needs. We found that most staff interaction with patients was good but we saw some examples which could still be improved. On wards for older people with dementia where patients were less able to talk to us, we carried out periods of structured observation to see how well staff were interacting with these people and see what their experience on the ward is like. North Dartmouth, MA, 02747-1244. 9am to 8pm, weekends and Bank Holidays. Diagnostic Imaging Wellhouse Lane Barnet EN5 3DJ. You can also refer patient through the e-referral service. There was one example where a patient alleged that they hurt themselves in seclusion and there was a lack of written evidence to find out if this was the case. We also provide chronic obstructive pulmonary disease (COPD) treatment. Address: 127 The Ridgeway, Enfield, Middlesex, EN2 8JL. Chase Farm Veterinary Hospital. http://www.bcf.nhs.uk/ We observed staff-patient interaction on all nine wards. There were safety issues with some seclusion rooms where there was a lack of written risk assessment on the ward to address the known risks. If you are currently caring for an in-patient at another trust who requires assessment for domiciliary NIV please complete the referral form and return it to the sleep and ventilation service: rf-tr.respiratoryphysiorfh@nhs.net. The Oaks, Silver Birches and Cornwall Villas are at the Chase Farm Hospital site. We were not able to talk to all the patients whose records we inspected. It caters for those patients requiring low levels of security. Patient and GP enquiries: 020 8216 4600 Time from GP referral to treatment. Severn and Derwent wards are managed by Sophie Boateng-Manu and Nancy Okosi (both acting managers) with Phil Jackson overseeing low secure services. Some activities were taking place, but these were not always planned in a manner that met people�s individual needs. We visited nine wards at Chase Farm hospital which provide a range of services. The Ridgeway Enfield EN2 8JL. Please do NOT visit the Trust under any circumstances if you are experiencing coronavirus symptoms. Close menu, 020 8375 2999 We provide intensive mental health care in peoples homes. Edgware For more information, download our Visitor Guidance. Two people told us that a few staff on Cornwall villa ward talk too loudly to the patients. 151 Buckingham Palace Road Website: https://www.royalfree.nhs.uk/ Email: bcfpals@nhs.net Cheshunt Community Hospital. We saw that many improvements had been put in place on The Oaks ward where concerns had been raised previously, however we identified similar concerns in other wards. He was also Honorary Mohs and Laser Consultant Surgeon at St John's Institute of Dermatology, Guy’s and St Thomas’ NHS Foundation Trust. We also checked on staff's understanding of safeguarding procedures (what to do to protect patients from abuse and to how to report any suspected abuse) on Cornwall Villa, Oaks and Suffolk wards. To communicate or ask something with the place, the Phone number is 020 8375 1484. SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. 020 8375 2999 127 The Ridgeway, Enfield, Middlesex, EN2 8JL https://www.royalfree.nhs.uk/ http://www.spirehealthcare.com/roding/our-facilities-treatments-and-consultants/our-consultants/dr-ioulios-palamaras/. Three inspectors, a Mental Health Act Reviewer, a Specialist Advisor and an Expert by Experience visited three wards registered to Chase Farm Hospital on the 27th and 31st October. For example, asthma treatment ranges from teaching patients to manage their condition through to treating a severe asthma attack. Official information from NHS about Chase Farm Hospital including contact details, directions, opening hours and service/treatment details. We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find, including performance ratings to help people choose care. In some areas we saw that it was used and documented well but on other wards we found that there was a risk that people were subject to restrictions without having access to legal processes and protection. We visited the following wards; Sussex, Suffolk, Saffron, Fennel, Paprika, Mint, Silver Birches, Oaks, Cornwall Villa. The majority of people thought staffing levels were good enough to meet their needs. We found in most cases, people had an opportunity to comment on their experience after being secluded. Clinical nurse specialist: 020 7794 0500 x38883 (bleep 711273) or email tareq.ayoob@nhs.net. Enfield GP Advice Line For GPs to be put in touch with the Consultant responsible for a patient currently … We were able to speak to six patients privately. To discuss your referral please contact the consultant physiotherapists on 020 7472 6623 or 020 7794 0500 bleep 1041. To help prevent the spread of infection, we are limiting visitors to our sites. The Trust had systems in place for monitoring and improving the service but these were not used effectively to improve care across all wards for older adults. Waiting times have not been reported . Dr Palamaras is a member of the following societies: Dr Palamaras practices at the following clinics and hospitals: This site uses cookies for visitor statistics. Barnet Hospital. Outside of these hours please call the CRHT team on the number above. We inspected four wards at this inspection; Suffolk ward for women, Sussex ward for men and Sage and Saffron wards, two forensic wards. Information for care providers, including guidance about regulations, how to register with us, what incidents you must notify us about and what we look at when we carry out inspections. We also looked at six patients' individual care plans and records. By continuing to browse the site, you are agreeing to our use of cookies. Let's make care better together. The majority of people said staff listened to them and take their opinion seriously. Although we saw records on The Oaks, were comprehensive, on some other wards we found significant gaps in records and some records which were not up to date. Last updated on 19 February 2016. Innovation and inspiration: examples of how providers are responding to coronavirus, Promoting sexual safety through empowerment, Monitoring the Mental Health Act in 2018/19, Browse the full list of services we regulate, Making sure people are kept safe from harm, abuse and neglect, CQC outlines plans to monitor infection prevention and control (IPC) over winter, At least one standard in this area was not being met when we inspected the service and we have taken. 9am to 8pm, weekends Barnet Hospital. Some felt that the communication between themselves and the ward staff could be improved. We carried out this inspection to look at the progress had been made since we last visited the older adults mental health wards based at Chase Farm Hospital. The service had established meetings between the wards so that learning could be shared. Blue Nile House, Chase Farm Hospital, The Ridgeway, Enfield, EN2 8JL Tel: 020 8702 6062/6063 Fax: 0208 367 9339 Manager: Alie Daramy. Most patients and relatives we spoke with were positive about the care provided on the wards. HA8 0AD, Granville Road People on Saffron ward said they had equipment which needed repairing; an oven, washing machine and dishwasher. Understanding and use of the Mental Health Act (1983) and the Mental Capacity Act (2005) varied between the wards. Discover the stars coming out for our staff! We carried out structured observations in the wards and used an observation tool to help us assess patients' wellbeing and the interaction between staff and patients. Visiting times on Blue Nile House: 4pm to 5pm and 6pm to 8pm, Monday to Friday. A community lung function clinic is held once a fortnight on Wednesdays. Both of these wards provide continuing care and rehabilitation to older adults with severe and enduring mental health needs. We saw that this was evidenced and that the trust had embedded learning across the organisation from the improvement journey which had taken place in the older people's inpatient mental health services. Patients are seen by prior appointment and whenever possible, on the same day as their appointment with the doctor. When we last visited on 27 March 2013 we found that the Trust was failing to meet regulations 9 and 20 of the Health and Social Care Act because the Trust had not protected patients against the risk of receiving inappropriate care and treatment by ensuring, where appropriate, that their capacity had been assessed and decisions were made in their best interests.